Workshops terms & conditions


These general terms and conditions for workshops (“workshop terms”) contain all rights and obligations of Impactfulness B.V. (“us”, “our”, and “we”) and the natural or legal person contracting with Impactfulness B.V. and/or her affiliates and/or subsidiaries (“you” and “your”). Capitalised terms have the meanings ascribed to them in these workshop terms. These workshop terms apply to all our workshops, trainings, courses, and sessions where we take care of the program and instructor (each a “workshop”) and to all documents you use to purchase a workshop, including for instance a purchase order. We hereby explicitly reject the applicability of any other terms and conditions, including your general terms and conditions.

Agreement, changes, and cancellation

You can apply for our workshops on our website. By applying, you expressly confirm that you agree to our workshop terms. An agreement exist only if and when we have confirmed your application in writing. Commitments from or agreements with our personnel or third parties engaged by us are only enforceable when we have confirmed such commitments and/or agreements in writing. You can always cancel a workshop in writing. We will not charge you for a workshop if you cancel it up to 30 days before the first workshop day. We will charge you 50% of the workshop fee if you cancel a workshop between 30 days and 14 days before the first workshop day. If you cancel a workshop within 14 days of the first workshop day, we will charge you the full workshop fee. We may interrupt, reschedule, and/or cancel a workshop in case of unforeseen circumstances, including without limitation a shortage or excess of applications for a specific workshop, or illness of the instructor. We will always notify you of this as soon as possible. In such event, you will be given the choice to either receive a 100% refund of the prepaid workshop fee, or use the prepaid workshop fee as credit for booking another workshop.

Prices and rates

You can find all of our workshop rates on our website, https://www.impactfulness.nl/workshops. All workshop rates are exclusive of taxes (VAT) and other additional costs (if any). Unless agreed otherwise in writing, our workshops rates include the cost for workshop materials (as defined hereafter), use of tools, workshop room, coffee, tea, and lunch (if any). We may also change our workshop rates after we have entered into an agreement with you in case of changed circumstances.

Invoicing and payment

You are required to pay for the workshop up front for which we shall invoice you. Unless agreed otherwise in writing, you shall pay correctly invoiced amounts within 14 days after receiving our invoice. If you fail to pay such amounts within the agreed payment term, we reserve the right to deny your participant(s) (each a “participant”) access to the workshop. If you make use of our online payment option, the terms and conditions of our financial service provider also apply. You are not entitled to suspend or set-off due amounts. If you do not pay due amounts within the agreed payment term, we are also entitled to statutory interest over those amounts without a notice of default being required. If after a repeated request for payment you still fail to pay the due amounts, we may engage a third party to seize and levy our claim. If this happens, you are also liable for all accompanying cost, including without limitation all judicial and extrajudicial costs. The extrajudicial costs will be calculated as 15% of the total outstanding claim with a minimum of EUR 125.

Intellectual property

All intellectual and industrial property rights to provided equipment, programming, workshop materials and/or documentation (together the “workshop materials”) are and remain the exclusive property of us and our licensors. You may not make public, copy, duplicate, or otherwise reproduce any workshop materials. You may not make audio and/or video recordings of a workshop. The workshop materials may only be used by the participant(s).


Please note that we will use the information provided by you through our website in accordance with our privacy policy (https://www.impactfulness.nl/privacy). If you have any questions on our privacy policy, please let us know. Our contact details can be found in our privacy policy.


Except for our intentional or gross negligence, our liability for damages concerning our performance or non-performance of our obligations under the agreement between you and us is limited to the price of the workshop from which such liability results. We are not liable for damages resulting from an interruption, re-scheduling and/or cancellation of a workshop. We are in no event liable for any other damages, including without limitation indirect damages, consequential damages, or damages resulting from mutilation, delay, unclarity, or other defaults in the communication between you and us. All agreements between you and us are governed exclusively by the laws of The Netherlands. Any disputes will be brought exclusively before the competent court of the city of Amsterdam, The Netherlands.